In its efforts to streamline the project COP (Community Oriented Policing), Amritsar Police has set up Community Police Resource Centre (CPRC) for the convenience of common people and to provide public utility services at one place at district level. This CPRC is located at the GT Road near Police Station Sadar. CPRC is a concept to provide the community a friendly atmosphere in the police functioning.

The CPRC Amritsar is providing a number of public utility services like FIR Registration, Public Grievances system, Passport verification, Family Counseling, Women Helpline, Traffic Helpline, Tourism Helpline, Untrace Report, Permission for Public functions, RTI, Senior Citizens help, PCC etc.

Grievance Redressal

For the redressal of grievances of common people, one senior officer remains present from 11.00 to 17.00 hours. The idea behind this concept is to provide speedy justice to the people in need. District Police Chief himself listen public grievances for two hours daily.

The officers are available at the CPRC as per following time table:
11.00 to 13.00 hours: Commissioner of Police
13.00 to 15.00 hours ACP HQ Amritsar
15.00 to 17.00 hours ADCP HQ Amritsar

In case any officer is not available on a particular day because of some reason or out station duty, some other officer is nominated for the purpose.

Besides this, any visitor can lodge his/her complaint at the PGC Counter (Public Grievance Cell) and proper action is ensured from the concerned police station.